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HOTEL RECEPTIONIST

Multiple Employers New Zealand Auckland,New Plymouth,Wellington,Nelson,Otago NZD 5,100 – 6,900 Per Month Full-time
Company
Multiple Employers
Category
HOTEL & RESORT
Job Type
Full-time
Salary
NZD 5,100 – 6,900 Per Month
Positions
11 open
Closes
30 Nov 2026

Job Description

A prestigious hotel group in New Zealand is seeking professional and customer-focused Hotel Receptionists to join its front office team. The successful candidates will welcome guests, manage check-in and check-out procedures, process reservations, handle guest inquiries, coordinate with housekeeping and maintenance departments, answer telephone and email enquiries, process payments, maintain accurate guest records, and ensure exceptional customer service throughout each guest's stay while following hotel policies and hospitality standards.

Requirements

Secondary school qualification or Diploma in Hospitality is preferred.
Previous experience in hotels, resorts, or customer service is an advantage.
Excellent verbal and written communication skills in English.
Strong customer service and interpersonal abilities.
Basic computer knowledge and familiarity with hotel reservation software is beneficial.
Ability to multitask and work under pressure.
Professional appearance and positive attitude.
Willingness to work rotating shifts, weekends, and public holidays.
Strong organizational and problem-solving skills.
Eligible to meet New Zealand employment and visa requirements.

What You'll Get

Competitive monthly salary ranging from NZD 5,100 to NZD 6,900.
Overtime pay and public holiday allowances.
Paid annual leave, sick leave, and statutory holiday entitlements.
Employee discounts on hotel accommodation, restaurants, and resort facilities.
Comprehensive hospitality training and professional development programs.
Performance-based bonuses and employee recognition awards.
Health and wellbeing support initiatives.
Opportunities for promotion to Front Office Supervisor, Duty Manager, or Guest Relations Manager.
Friendly, multicultural, and professional working environment.
Stable long-term employment with one of New Zealand's leading hotel and resort operators.

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